Why are we the best?

About Clear Thinking Software

Clear Thinking (Software) Ltd was formed in 1986 by Malcolm Searle specifically to provide software solutions to glass companies. Since then, we’ve grown to a size where we can supply high quality software products to whatever the scale or sophistication of your organisation.
We have the largest dedicated software team in the UK that specifically serves the glass industry. We have built our reputation over the years as one of the most respected organisations supplying software to the flat glass industry. We were the first computer company serving this industry to achieve ISO 9001 registration, and we are still the only software company represented in the Glass and Glazing Federation.

At Clear Thinking Software, we believe that reputations are earned, not created, which is why the majority of our business comes from customer recommendation. Quite simply, we have a total commitment to excellence in every service we provide. The high calibre of staff, the in-depth knowledge of the glass and glazing industry and the level of support and training we provide are a justification of the faith our customers place in the Clear Thinking range of products and services.

The recent expansion of the Clear Thinking operation has enabled us to offer unrivalled product knowledge and understanding to advise customers on the most appropriate equipment and software for their individual needs.

Very often, it’s not just the solutions that sets companies apart from each other, but the high calibre of personnel, their experience and our understanding of the specific requirements of a particular business. At Clear Thinking, we remain focused on delivering sound solutions as well as strong support services and establishing long-term client relationships that last for many years. After initial contact, we take customers step-by-step through the products and services, guiding and training them in the technical procedures required to use the programs.

We recognise the importance of quality and innovation, believing in the philosophy that the individual customer has specific demands which is why we do not believe that “one size fits all”. As such, we deliver a service that our clients can always rely upon and we will always consider enhancing these, based on customer’s requests. With a dedicated team that believes in this ethos, we consider this sets us apart from our competitors and overall has helped us to provide better system options and services for all our customers.